How do I install Incoggo?

Normal Install

Watch the video: How to Install Incoggo - Universal Blocker - YouTube

Note: to install Incoggo on a computer, you must be an Admin user on the computer.

To install Incoggo, first download the file Incoggo.dmg from incoggo.com.

Please note that currently, Incoggo only supports MacOS 10.12 (Sierra) and newer. Incoggo does not currently support Windows (though it’s coming soon – you can sign up for our mailing list on incoggo.com if you’re interested, we’ll send an announcement as soon as it’s available).

After downloading the Incoggo.dmg file, double click the DMG to open it. You should see the following window appear:

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Click and drag the Incoggo icon on top of the Applications folder (the one with the little arrow – within the window). This will copy Incoggo to your Applications folder.

Next, open your Applications folder (you can do this by double clicking the Applications folder with the little arrow inside the DMG window).

You should see Incoggo inside your Applications folder. Please make sure you only have a single copy of Incoggo installed. If you need to uninstall an old installation of Incoggo, follow the instructions here: How do I uninstall Incoggo? It should look similar to the image below:

Double click the Incoggo icon. This should open a window saying that ‘Incoggo is an Application downloaded from the Internet’ – click the Open button. (Depending on your OS version, you may also see another window saying ‘You are opening Incoggo for the first time’ – click the Open button there as well.

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You should then see an Email Address prompt open. Enter your email address here (we use your email to send you critical information about security updates and similar, so please be sure to enter it correctly!), then click Submit.

After this, depending on your OS version, you will be shown either one or two password prompts (if you are on Big Sur (MacOS 11) or newer, you should see two prompts, on older OS versions, you’ll only ever see the first password prompt – these are required so that Incoggo can finish installing properly). Complete the password prompts using your computer password.

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If all goes well, you should see the following window appear, and the Incoggo icon in your menu bar (at the top of your screen):

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Choose your desired browser-close option. It’s highly recommended to choose Close Browsers to prevent any potential errors. You can opt out of this (though not recommended) by choosing ‘Don’t Close Browsers’ at this prompt during the install process. If you choose to opt-out, it’s highly recommended to restart any open browsers at the earliest possible opportunity.

Assuming you chose the default option (Close Browsers), any open web browsers should automatically close at this point. Next, you should see the ‘Incoggo Install Successful!’ window appear.

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If this window appears, and you see the Incoggo icon in your menu bar, you can assume that the install has finished successfully and that Incoggo is running. You can click Great! to dismiss the window, then get straight to browsing!

Install Errors

If something goes wrong during installation, you may see one of two things happen.

If you see this window appear:

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It’s likely that you made a mistake while completing one of the install prompts. Click Okay to dismiss the prompt, then simply double-click the Incoggo icon in your Applications folder and start the normal installation process over.

If you see this window appear:

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It’s likely that you made a mistake while completing the second password prompt. If this happens, you should see that a program named incoggo_install_rescue has been copied to your Desktop.

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Click Sounds Good! to dismiss the prompt, then double-click incoggo_install_rescue to continue with the install process. You should see a Terminal window open immediately, then you’ll be shown the second password prompt again.

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Unfortunately, if you accidentally click ‘Cancel’ on this prompt, you’ll need to uninstall Incoggo, before you can retry the installation process. Instructions on how to uninstall Incoggo can be found here: How do I uninstall Incoggo?

After completing this prompt successfully, if it worked correctly, you’ll then see the Close Browsers window appear (you can make your close-browser choice, then proceed through the rest of the install process normally).

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Assuming all goes well, you’ll finally see the Incoggo Install Successful! window appear.

The Incoggo icon should be in the menu bar.

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Incoggo should now be running normally. You can click Great! to dismiss the window, then get straight to browsing!