The Incoggo icon in the Applications folder disappeared - what happened?

Occasionally, the Incoggo application icon can disappear from your Applications folder (replaced by a generic gray / blank ‘application’ icon). This is a relatively common issue and nothing to be worried about.

Typically, this occurs on first installation (users sometimes see the blank icon in their opened DMG folder) or after Incoggo performs an automatic update. In either case, this is a caching issue with your operating system.

Usually, after a few minutes the issue will resolve itself, though you should be able to fix the issue immediately by restarting your computer as well.